5 min read
May 13, 2021
Chatbots are an important addition to any website. They contribute to an improved experience for customers and potential customers. They can even have responsive conversations with your targeted website visitors. They are then able to schedule relevant meetings with qualified leads. The best chatbots offer an innovative way to connect with your customers 24/7, while you eat, sleep, work, or play.
It’s no secret that customers want and expect instant gratification. They demand speedy service and immediate support. This is where your personalized chatbots swoop in to save the day. Intelligent conversational chatbots are always on your website. They compensate for you and your team not being available to everybody every day of the week.
Chatbots come in many different shapes and sizes. There is no one-size-fits-all chatbot that can work for every business. Your website needs chatbots that work for your specific customers and scenarios.
It can seem daunting to have to start building your perfect chatbot from scratch. We understand that this could be unfamiliar territory, but that's no reason not to get started. That’s why we created a large selection of ready-to-go chatbot templates. You can select and then customize any of these chatbot templates to suit your business. These are a thoughtful introduction to the very vast world of website chatbots.
Our ChatOnce conversation templates are illustrative examples intended to inspire you. They are simple enough to understand the flow and intent. They are also comprehensive enough to use as they are, with a few minor adjustments. Start with any of our premade templates to help you get started. Then you can personalize according to your business identity, tone, and other requirements.
You don’t have to follow our chatbot templates definitively, but rather use them as a starting point. We've done our research, but you know your business and customers best. The templates are designed to be easy to understand, and easy to adapt to your own requirements.
Different types of chatbot templates
We’ve looked at the obvious use-cases for various industries. We found similarities between these that resulted in three styles of templates:
Lead capture chatbot templates
These chatbots allow you to capture information from website visitors. You already know websites visitors have an interest in your products or services. Lead capture templates are ideal for lead nurturing campaigns, webinar or event registrations, and more. You can note the information needed to reach out to these visitors at a later stage.
Instant scheduling chatbot templates
These chatbots allow you to invite website visitors to instantly schedule a meeting. Instant scheduling templates are ideal for paid campaigns. They also work if your business benefits from everybody being able to schedule a meeting. This is a high volume approach for casting a wide net to website visitors.
Qualified scheduling chatbot templates
These chatbots allow you to qualify website visitors and capture lead information first. Meetings are then scheduled with qualified leads. Qualified scheduling templates are ideal for when you want to engage with all your website visitors. You can capture everyone’s information to use later, and optimize your available time with meetings for qualified leads only.
Why do I need a chatbot template?
It can be daunting to start something new from scratch. We’ve done the work for you in understanding how chatbots can best serve your industry and customers. Instead of going through it yourself, you can benefit from the research and work we’ve already put in.
When you start by selecting one of our chatbot conversation templates, the hard work is done. All you need to do is tweak and edit the templates to suit your specific needs. It couldn't be any simpler, or more effective.
What chatbot templates are available?
We have lead capture, instant scheduling, and qualified scheduling chatbot templates associated with each of the industries listed above. Within each of the industries, you’ll find simple and advanced options to choose from depending on your needs.
- B2B SaaS
- Digital services
- Financial advisors
- Professional services
The differences between simple and advanced templates may be subtle. For example, in an advanced template you may insist the customer input a business email address. As opposed to a simple template where visitors could proceed with their personal email. Alternatively, you may want to offer multiple meeting types versus a single scheduling option.
To get the most out of the templates we have available, preview all the ones you're interested in. Get started with your preferred template to see how you can customize it and make it your own.