5 min read
Chatbot calendar scheduling
March 12, 2021
We all know how precious time is, and, sadly, how scarce. But we have things to do and people to see, so it’s necessary to find ways to optimize the time that we do have. Chatbot calendar scheduling is one simple and effective way to do this.
Picture this scenario. You are in back-to-back meetings for a whole day. Not that hard to imagine, is it? These are meetings that are vital to the running of your business, and you can't afford to miss one. You also can’t afford to ignore the opportunity to engage with your website visitors. These visitors could add to your customer base, and the growth of your business.
Also, if you’re not available at the exact moment they wish to connect, your prospects could find a competitor who is. Full-time live chat isn't an option as the cost for around-the-clock human resources is high. A call center could solve your problem, but it puts the onus on your prospects to make the effort to call you...
So, therein lies the dilemma. How do you maintain the day-to-day running of your business, while ensuring growth, without breaking the bank?
Enter appointment scheduling chatbots.
Today, every business has a website. Your website is the shopfront for your business, whether you have a physical location or not. True to the times, your customers are more likely to first visit your website, before reaching out to you. This is great for business, because you can work with people all over the world, and not just those that are close to you. With a much bigger potential market, there needs to be a way for you to reach out to more prospects than ever before. Scheduling chatbots provide a way to catch all, or, qualify and catch prospective customers through your website.
Clever chatbots reach out to your website visitors, so that they aren’t required to make the first move. The costs of calendar scheduling chatbot software is significantly lower than hiring a team to be always available.
How does a scheduling chatbot work?
Calendar scheduling chatbots are available to your website visitors 24 hours a day, seven days a week. They can reach out to all visitors, and schedule meetings with everyone, or qualify leads before allowing them to schedule time. They use conditional flows and routing to lead website visitors through intelligent conversations. The conversation flows in a way so that qualified visitors can schedule meetings with your team.
You can come up with the criteria that qualifies your leads, and choose the various options you want to give customers for meeting with your team. You can have your chatbots set up to confirm telephone, video, or in-person meetings at a location of your choosing. You can set the times allocated to specific meetings. You can set up your chatbots to schedule meetings with chosen team members, or with someone in a specific department. With custom appointment scheduling chatbots, you have the freedom to do whatever works for your team and business.
The best part about your website scheduling chatbots is that once they are set up, you don’t have to do anything. You carry on about your day, while your chatbots convert qualified website visitors into scheduled meetings.
What is the best scheduling chatbot?
With website chatbots gaining popularity, you have so many options to choose from. The best chatbots target, qualify, and schedule meetings with the website visitors you want to spend your time and energy on.
ChatOnce is built to do exactly that. This chatbot scheduling software allows you to meet with people who match your ideal customer criteria.
Your qualification criteria for website visitors may include:
- Minimum annual revenue
- Minimum expected annual turnover
- Minimum number of customers
- Minimum number of employees
- Specific type of industry
- Specific role
... Or anything else you choose to filter your prospective customers on.
With ChatOnce, you can add chatbot calendar scheduling to your website in minutes. These will allow qualified visitors to book meetings with your team in seconds. Create audience segments that target specific website visitors with unique and engaging conversations. Through a simple conversation, your ChatOnce chatbot helps your website visitors choose a suitable time to meet. Connect with your G Suite, Office 365, Exchange, Outlook, or iCloud calendars to share your team’s availability. Connect with Zoom, Microsoft Teams, Cisco Webex Meetings, Google Meet, GoToMeeting, or Skype to generate secure meeting links and add them to invitations.
ChatOnce is able to detect your website visitors' time zones, and show times relevant to them, based on the availability you’ve chosen to display. Your team, and your qualified leads will receive meeting notifications and reminders, so you’ll never miss an opportunity. You can fully customize your chatbots to suit your website, and align with your corporate identity and tone-of-voice.
Your ChatOnce calendar scheduling chatbots will save you precious time. And they do it all without you needing to neglect the people who support your business, and add to its growth.
You’ll find a selection of ChatOnce demos and templates, if you need help figuring out how to make the chatbots you need for your business.
If you’re keen to see how ChatOnce can save you time, and increase your sales, why not try it out for yourself at no cost or commitment? Sign up for a free ChatOnce trial.