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Healthcare chatbot templates

Ready-to-go chatbot templates that you can customize for your business

Qualified live chat

Qualify website visitors before inviting them to a live chat conversation with you or your team.


Qualified scheduled meeting

Qualify website visitors before inviting them to schedule a meeting with you or your team.


Qualified lead engagement

Qualify website visitors before inviting them to choose how they connect with you or your team: live chat or a scheduled meeting.


Instant lead engagement

Invite all website visitors to immediately connect with you or your team. Ideal for paid campaigns or landing pages where you don’t need to qualify leads.


All our chatbot templates can be used with all our publishing and lead engagement options

Standalone chatbots

Publish chatbots on standalone pages and share them with a link. No website required.

Pop-up chatbots

Add chatbots to your website that pop up when a visitor clicks on a button or a link.

Embedded chatbots

Add chatbots to your website that can be embedded anywhere on a page.

Available early 2022

Targeted chatbots

Add chatbots to your website with targeting rules for audiences.

Live Chat

Connect leads to your team with live chat conversations.

Instant meetings

Connect leads to your team with instant video or phone calls.

Available early 2022

Scheduled meetings

Connect leads to your team with a scheduled meeting.

Healthcare chatbot templates


Healthcare industries can include:

  • Hospitals
  • Clinics
  • Doctor’s practices
  • Physiotherapists
  • Biokineticists
  • Chiropractors
  • Paediatricians
  • Geriatricians
  • Psychologists
  • Psychiatrists
  • Dental rooms
  • Medical specialists
  • And more...

A healthcare chatbot has the potential to help doctors, nurses, patients, and their families. Organization of patients, medicine management, first aid tips, emergency support, and more. All these scenarios could help to ease the burden on busy frontline workers.

You can use our healthcare chatbot templates to begin to personally engage your patients in an interactive way.

Healthcare chatbots can be a perfect addition to your website experience for patients. All it takes is a bit of planning, fine-tuning, and the right chatbot template to start with.

Which healthcare chatbot template should I use?


You can use different healthcare chatbots for:

  • Providing answers to FAQs
  • Providing basic health tips
  • Patient screening
  • Patient triage
  • Scheduling appointments
  • Patient experience feedback
  • And more…

Informational chatbots for healthcare

Informational chatbots are a great way to provide guidance to website visitors. You can use them to quickly send patients to correct medical information pages. You can also use them to answer FAQs and reduce the volume of emails your team receives.

Lead capture chatbots for healthcare

Use lead capture templates to gather information about potential new patients. These are ideal for onboarding new patients.

Lead qualification chatbots for healthcare

Lead qualification chatbots qualify website visitors with a few key questions before inviting them to join a live chat or schedule a meeting with your team. These are ideal for website pages where you need to qualify leads before inviting them to engage with your team.

Lead engagement chatbots for healthcare

Lead engagement chatbots invite leads to choose how they engage with your team, through live chat, instant call, or a scheduled meeting. These chatbots are ideal for when you need to qualify leads before engaging with them.

How do I get started with my healthcare chatbot?


First, have a little look around at what other people are doing. Your healthcare chatbot strategy should be as unique as your practice, so it’s best not to copy. Rather, see what works well, and what doesn’t, and carve your own path from there.

Next, it’s important to define your chatbot goals. Is the purpose of the chatbot on the page to onboard, or screen patients, or to schedule appointments? Do you need different chatbots for different pages to achieve your goals? Think about how you can improve the pages on your website with a healthcare chatbot.

Now, go on and make your first chatbot. Start with something simple. Once it’s working, you can try more complicated chatbots with advanced audiences and targeting. You can use one, or many, of our predefined healthcare chatbot templates to help you get started. Customize them to suit your website, brand, and tone of voice.


Finally, it’s important you continue to monitor and optimize your healthcare chatbots. Keep an eye on how your chatbots are performing against your goals. Take the time to optimize and improve the website experience for your patients.

Why should I use a healthcare chatbot?


Healthcare chatbots will help to amplify your practice, delight your patients, and save you time.

  • A chatbot on your website can speed up your healthcare processes, allowing you to focus on more important things. Chatbots can handle multiple conversations at once, unlike humans. With a chatbot you can efficiently onboard, screen, and schedule appointments with patients.
  • Patients don't want to have to wait days (or even hours) before getting feedback or an appointment. They want quick responses so that they can carry on with their lives. A well-designed healthcare chatbot is a great way to delight patients. It should be easy to use, saving them time, while also providing all the information they need.
  • You and your team only have so many hours in the day, and you don't want to waste them on repetitive tasks. Using our healthcare chatbot templates on your website is like adding a person, or even people, to your team. They'll work 24/7, engaging with website visitors, screening patients, and scheduling appointments.

Your patients want to use chatbots

Messaging apps have become second-nature. Your patients use them to connect with friends, and engage with brands. Chatbots are like a messaging app for your website. They’re an easy and engaging way for your patients to connect with you.

Patients often come to you already in a state of stress. The last thing they want is to be taken from pillar to post. Healthcare chatbots offer instant, customized responses.

Your competitors are using chatbots

It's never been easier to add chatbots to your website. The latest tools don't require coding skills or technical know-how. In fact, it takes a few minutes to build, customize, and publish a chatbot. We can help you get started with a range of healthcare chatbot templates.

It’s just as quick and easy for your competitors to add chatbots to their websites. If they haven’t already, it's only a matter of time before they do.

Your team will love it when chatbots do their work

Decrease the time your reception team spends talking to and screening patients.

Chatbots are ideal for repetitive tasks. They can capture contact information for patient onboarding, screen, and schedule appointments. They can do this 24/7 and will never complain or ask for a pay raise.

Meanwhile, you and your team have more important things to focus on. Chatbots can't replace humans (at least, not yet) but they can lighten the load for your team.

It’s as simple as that. Get your chatbots to work.

Save precious time, and money, with a healthcare chatbot.

Try the templates now

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