Just like a frustrated patient, your guests need a personalized, expert answer, not a dense, generic document or an entire website to sift through.
How it works
The Conversation-First Engagement Model
We actively merge personalized conversations with instant, actionable outcomes into one seamless, cohesive experience.
Integrate Contextual Expertise
Transform your content into conversations by connecting the AI to your knowledge sources and custom instructions. This ensures the assistant delivers personalized, expert answers trained on your specific information.
Automate Personalized Interactions
Design adaptable flows that personalize interactions at scale based on context, page location, and history, guaranteeing the conversation is always relevant to the user's journey.
Deliver the Right Outcome Instantly
Automate the perfect handoff by using dynamic routing logic to determine the best next step. This could be scheduling with the most relevant calendar, an instant meeting, live chat, or directing to a relevant digital resource.
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Features & Benefits
The Tools for a Conversation-First Journey
Leverage features that deliver personalization at scale, ensuring the best next step is taken 24/7.
Intelligent Conversation Engine
Facilitate natural language AI chats trained on your Knowledge Sources and custom instructions, ensuring expert, on-brand responses 24/7. This guarantees instant, reliable answers without human intervention.
AI-Driven and Rule-Based Routing
Implement sophisticated logic to determine the best path (content, scheduling, or agent) based on the visitor's context. This ensures every inquiry reaches the correct resource, instantly.
Seamless Live Handoff Options
Offer both Instant Meetings and Live Chat engagement, dynamically offered based on the real-time availability of your agents. This ensures rapid connection and timely, relevant responses.
Proactive Visitor Targeting
Define audience-specific rules to automatically initiate conversations with targeted visitors, maximizing engagement on key pages or campaigns. This turns passive web visitors into active conversational leads.
Flexible Deployment
Use the tool as a fully branded standalone chatbot page or easily embed it anywhere on your existing website for maximum reach. This provides maximum versatility in how and where you connect with your audience.
Personalized, Expert Answers 24/7 — with Seamless Human Handoff.
Train the AI on product guides and documentation to offer personalized content recommendations and answer questions, improving lead nurturing and resource discovery.
Sales
Use proactive targeting to engage high-value visitors and instantly schedule qualified demos or offer a "Meet Now" option when a sales rep is available.
Support
Automate first-level triage with the AI, routing routine queries to help articles while instantly escalating complex or urgent issues to a human agent via live chat.
Individual Experts
Deploy a branded chatbot on your unique booking page to answer FAQs and instantly schedule discovery calls or paid consultation sessions.
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