Sub­processors

Trusting the company that we keep

We use subprocessors to host our applications, and to provide specific functionality within our services.  We perform due diligence on their information security practices and data protection compliance prior to engaging with them.  We require each of them to provide at least the level of data protection and security required of OnceHub under our Master Services Agreement.  None of them are permitted to sell or use your data for any other purpose.

You can subscribe to updates using our RSS feed (link below right).

Infrastructure

Subprocessor name Service provided and certifications Location
Microsoft Corporation Cloud hosting services for OnceHub applications
(ISO 9001, 22301, 27001, 27017, 27018, 20000-1:2011 Certified, PCI DSS Level 1)
USA
Amazon Web Services, Inc. Cloud hosting services for OnceHub applications
(ISO 9001, 27001, 27008, 27017 Certified; SOC 1, SOC 2, SOC 3 audited)
USA

Service functionality

Subprocessor name Service provided and certifications Location
Amazon Web Services, Inc.

Email notification services

ISO 9001, 27001, 27008, 27017 Certified; SOC 1, SOC 2, SOC 3 audited)

USA
Vonage (formally Nexmo, Inc.)

Text notification services

IBM SoftLayer ISO/IEC 27001:2013, ISO/IEC 27017:2015, ISO/IEC 27018:2014, ISO 22301:2012, ISO 31000:2009, HITRUST CSF v8.1, SOC 2, SOC 3

USA
Google Inc.

Calendar integration services

(SOC 2 Type 2, SOC 3 audited, ISO 27001, 27017, 27018 Certified)

USA
Elastic Email, Inc.

Email relay services

SOC 2, ISO 27001, including ISO 27017 and ISO 27018.

USA
Mailgun Technologies, Inc

Backup email relay services

Privacy Shield

USA

Financial services

Subprocessor name Service provided and certifications Location
Fidelity National Information Services, Inc.

Payment processor

(ISO 22301, ISO/IEC 27001 auditor verification ISO 27031.

USA

For clarity, we have also listed our affiliate companies that process personal data as part of our day to day company operations.

Affiliate name Location
OnceHub Ltd. Israel
OnceHub Technologies Pvt. Ltd. India
Do NOT follow this link or you will be banned from the site!