These chatbot design best practices will help you create a chatbot which will meet your customers’ needs, and ensure that it stands the test of time.
If you've built a chatbot then you need to understand chatbot analytics. Here are top three metrics you should be tracking to measure your bot's success.
Chatbot testing isn't about deploying the bot & verifying that it works, but about testing multiple parameters in order to ensure the quality of your bot.
Learn how mapping out your customer journey is key to a successful chatbot implementation on your site and how it can help you make data-driven decisions.
A lead qualification bot minimizes the amount of time sales reps spend qualifying leads & increases the number of qualified leads your sales team receives.
In this chatbot guide we help you get started with ChatOnce chatbots which, when set up correctly, will delight customers, increase sales, & save you time.
Draw inspiration from our collection of industry specific chatbot templates designed to help you quickly & easily set up a chatbot for your chosen industry.
We look at some of the chatbot platforms available now and weigh in on the pros and cons of each, helping you choose the best chatbot platform for 2021.
Customer service chatbots never sleep but what other benefits do customer service bots bring to your brand’s customer experience & CRM?
ChatOnce custom chatbots help you to personalize your customer experience with intelligent website chatbots designed to support your teams.
Chatbot building can be daunting, but is simple when you know how - here we show you how to make your own chatbot that is both intelligent and robust.
Meet ChatOnce, our appointment & scheduling chatbot that creates automatic calendar invitations & secure video links for Zoom, Webex, Google Meet & more.